FAQs

Frequently Asked Questions

Below is a list of questions we answer frequently. If your question is not addressed here, you can call us at (800) 825-3260 or use our contact form to send us your question via email. A customer care representative will contact you promptly.

Answer
Can I pay by check over the phone?
YES. All you will need is your ABA Transit Number, as well as your account number.
Can I use plastic earth bags for yard waste?
NO. Only paper or biodegradable bags will be accepted
On a holiday week, what day will my trash be picked up?
Residential trash service falls one day behind on a holiday week.
On what holidays is Allied Waste Services closed?
New Year's Day Memorial Day Independance Day Labor Day Thanksgiving Christmas Day
What items are considered white goods?
Washer Dryer Refridgerator Air conditioner Dehumidifier
Why is my Cash on Delivery payment not reflective on my bill?
Cash on Delivery payments are applied after the bill is generated. For an accurate balance simply deduct the amount of Cash on Delivery paid from the balance on the bill.